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Soft Skills

Change Management

Overcoming Resistance and Leading Organisational Change Programs

2 CPD credits on completion
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Certificate on completion
Downloadable resources
Self-paced learning

About This Course

Course Information

This CPD course looks at why change is needed in organisations and the role of leaders in overcoming resistance and making change.

Certificate on Completion

This course is made up of videos, questions and additional reading materials and accounts for 2 units of CPD. One unit is the equivalent of one hour of learning. A certificate will be issued once you have completed all 2 units.

Course Sections

This course is made up of the following sections:

  • Change Management – Part 1 (video)
  • Change Management – Part 1 (quiz)
  • Change Management – Part 2 (video)
  • Change Management – Part 2 (quiz)

What You Will Learn

  • Identify the six main reasons employees resist change, including insecurity, social disruption, and implied criticism
  • Explain Kurt Lewin's force field analysis and how driving forces create restraining forces
  • Distinguish between the roles of change leader, change advocate, and change sponsor in a formal change program
  • Describe the Balogun and Hope Hailey stages of a change program, from identifying triggers through to implementation
  • Compare Theory E (numbers-orientated) and Theory O (people-orientated) approaches to organisational change
  • Apply participation, facilitation, negotiation, and communication styles to reduce resistance during change

Who This Course Is For

  • Accountants or finance professionals who manage or contribute to change programs in their organisations
  • Team leads and managers in accounting firms preparing for process or system changes
  • Professionals seeking a grounding in change management theory and its practical application

Prerequisites

  • No prior specialist knowledge of change management is required
  • Basic familiarity with organisational structures and management concepts is helpful

Frequently Asked Questions

Course Details

CPD Credits2
CertificateYes

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CPD certificate on completion
Downloadable resources
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