Change Management
Overcoming Resistance and Leading Organisational Change Programs
About This Course
Course Information
This CPD course looks at why change is needed in organisations and the role of leaders in overcoming resistance and making change.
Certificate on Completion
This course is made up of videos, questions and additional reading materials and accounts for 2 units of CPD. One unit is the equivalent of one hour of learning. A certificate will be issued once you have completed all 2 units.
Course Sections
This course is made up of the following sections:
- Change Management – Part 1 (video)
- Change Management – Part 1 (quiz)
- Change Management – Part 2 (video)
- Change Management – Part 2 (quiz)
What You Will Learn
- Identify the six main reasons employees resist change, including insecurity, social disruption, and implied criticism
- Explain Kurt Lewin's force field analysis and how driving forces create restraining forces
- Distinguish between the roles of change leader, change advocate, and change sponsor in a formal change program
- Describe the Balogun and Hope Hailey stages of a change program, from identifying triggers through to implementation
- Compare Theory E (numbers-orientated) and Theory O (people-orientated) approaches to organisational change
- Apply participation, facilitation, negotiation, and communication styles to reduce resistance during change
Who This Course Is For
- Accountants or finance professionals who manage or contribute to change programs in their organisations
- Team leads and managers in accounting firms preparing for process or system changes
- Professionals seeking a grounding in change management theory and its practical application
Prerequisites
- No prior specialist knowledge of change management is required
- Basic familiarity with organisational structures and management concepts is helpful
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Course Details
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