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Leadership And Hr

Starting a New Job

First Impressions, Professional Communication, Meetings, and Mentoring

3 CPD credits on completion
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Certificate on completion
Downloadable resources
Self-paced learning

About This Course

Course Information

Are you starting your first job, or do you need a reminder on how to approach your next new job? We look at how to make a good impression, manage communication, work with a coach, buddy or mentor and participate effectively in meetings.

Certificate on Completion

This course is made up of videos, questions and additional reading materials and accounts for 3 units of CPD. One unit is the equivalent of one hour of learning. A certificate will be issued once you have completed all 3 units.

Course Sections

This course is made up of the following sections:

  • Making a good first impression (video)
  • Making a good first impression (quiz)
  • Communications (video)
  • Communications (quiz)
  • Meetings as a participant (video)
  • Meetings as a participant (quiz)
  • Finding a coach, mentor or buddy (video)
  • Finding a coach, mentor or buddy (quiz)

What You Will Learn

  • Describe how to make a positive first impression, including workplace expectations around dress, punctuality, and induction processes
  • Explain professional email etiquette, including avoiding common mistakes such as email shouting and overly casual language
  • Identify best practices for participating in virtual and in-person meetings as a new team member
  • Distinguish between the roles of a coach, mentor, and buddy, and explain when each is most useful
  • Assess how to handle workplace situations as a new employee, such as disclosing a disability or suggesting process improvements

Who This Course Is For

  • Professionals starting a new role who want practical guidance on making a strong start
  • Recent graduates entering their first professional position
  • Employees changing jobs who want a refresher on workplace communication and meeting etiquette

Prerequisites

  • No prior professional experience is required
  • The course is designed for anyone entering or transitioning into a new role

Frequently Asked Questions

Course Details

CPD Credits3
CertificateYes

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Everything included in your subscription:

CPD certificate on completion
Downloadable resources
Self-paced learning
Expert-led content
24/7 access
Mobile friendly

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