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What Is Good Governance in Health and Social Care?
Good governance in health and social care means clear leadership accountability, active risk oversight, sound financial stewardship and transparency — distinct from clinical governance and directly assessed by CQC under the Well-led key question. Here's what it means in practice and what inspectors look for.
Mandatory Training Requirements for GP Practices
What CQC actually expects, which modules are genuinely statutory, and how to build a defensible training matrix for a GP practice team with limited admin resource.
Policies, Procedures, Protocols and Guidelines: What's the Difference?
Care staff and managers routinely use "policy," "procedure," "protocol" and "guideline" as if they mean the same thing. They don't — and CQC inspectors are trained to spot the gap between what your documents say and what staff can actually describe doing. This guide sets out the practical hierarchy, with concrete health and social care examples.
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Duty of Candour Explained: What CQC Regulation 20 Requires of Care Providers
Regulation 20 of the Health and Social Care Act 2008 places a statutory duty of candour on every CQC-registered provider, requiring them to notify, apologise and support people when a notifiable safety incident causes moderate harm, severe harm or death.
CQC Statutory Notifications: What Care Providers Must Report and When
A practical breakdown of the CQC statutory notification duty under the Registration Regulations 2009 — what registered providers must report to CQC, within what timeframe, and how to build a process that gets it right every time.
Medication Errors in UK Care Homes: CQC Compliance and Prevention
Medication errors in UK care homes are a CQC Regulation 12 compliance issue, not just a clinical one. This guide explains the common root causes inspectors cite and the practical steps providers can take to evidence safe medicines management.
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Lone Working in Domiciliary Care: Risk Assessment and CQC Expectations
Domiciliary care lone working carries risks generic health and safety guidance does not cover. This post explains how CQC Regulation 12 and Regulation 18 frame lone worker safety in home care, and what a compliant risk assessment framework looks like.
Falls Prevention in Care Homes: A CQC Regulation 12 Compliance Guide
A practical guide for UK care home managers on meeting CQC Regulation 12 through a defensible falls risk assessment, NICE-aligned prevention, and a robust post-fall protocol.
Pressure Ulcer Prevention in Care Homes: Meeting CQC Regulation 12
A practical guide for UK care home managers on preventing pressure ulcers and meeting CQC Regulation 12, covering NICE CG179 guidance, the SSKIN bundle, and pressure ulcer categorisation.
Nutrition and Hydration Compliance in UK Care Homes: CQC Regulation 14 Explained
A practical guide to CQC Regulation 14, covering what the regulation requires, NICE and MUST malnutrition screening, and the evidence CQC inspectors expect to see on nutrition and hydration.
End of Life Care and Advance Care Planning: What CQC Expects From Care Homes
How CQC assesses end of life care and advance care planning in UK care homes, from the Single Assessment Framework and Regulations 9 and 12 to ReSPECT, DNACPR decisions and the Gold Standards Framework.
Infection Prevention and Control in Care Homes: CQC Compliance Guide
A practical guide for UK care home and domiciliary care managers on meeting CQC's infection prevention and control expectations under Regulation 12 and the single assessment framework.