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CPD

1 Unit Course

Alternative Dispute Resolution

 

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Price

€24.99

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OVERVIEW

Course Information

Certificate on Completion

If consumers have a complaint about a good or service they have bought, instead of going to court, they can choose Alternative Dispute Resolution (ADR). The term ADR includes all the ways of resolving a complaint which do not involve going to court.

This course takes you through both sides of the requirements detailing the options available..

This course is made up of video and a quiz, and accounts for 1 unit of CPD. One unit is the equivalent of one hour of learning.

A certificate will be issued on completion.

This course is made up of the following sections:

  • Alternative Dispute Resolution (video)
  • Alternative Dispute Resolution (quiz)

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