Privacy Policy

Learnsignal Privacy Policy

Last Updated: 03-Mar-2026

Effective Date: 03-Mar-2026

This Privacy Policy outlines the policies of Signal Education Limited, located at 28 Pembroke Street Upper, Dublin Southside, Dublin, D02 NT28, Ireland, regarding the collection, use, and disclosure of information collected through our website (www.learnsignal.com) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree, please refrain from using the Service.

 

We may update this Privacy Policy periodically and will post the revised version on the Service. The updated policy will become effective 180 days after posting. Continued use of the Service after this period constitutes acceptance of the revised Privacy Policy. We encourage you to review this page regularly.

 

1. Information We Collect

We collect and process the following personal information:

  • Name
  • Email Address
  • Mobile Number
  • CPD programme enrolment and completion records (where applicable)
  • Examination results and certificate issuance records

 

2. How We Collect Your Information

We collect your information in the following ways:

  • When you fill out registration forms or submit personal information.
  • Through interactions with our website.
  • From publicly available sources.
  • Through your use of CPD programmes, assessments, and certification activities on the Service.

 

3. How We Use Your Information

We use your information for the following purposes:

  • Marketing and promotional activities.
  • Creating and managing user accounts.
  • Gathering testimonials and customer feedback.
  • Providing customer support.
  • Delivering targeted advertising.
  • Managing customer orders.
  • Facilitating user-to-user interactions, such as comments.
  • Recording and verifying completion of CPD programmes, including issuing certificates of completion.
  • Maintaining records required for compliance with continuing professional development (CPD) accreditation standards, including those set by the National Association of State Boards of Accountancy (NASBA) and equivalent bodies.

 

If we intend to use your information for purposes not listed here, we will request your consent beforehand and use the information only for the agreed purposes, unless required otherwise by law.

 

4. How We Share Your Information

We will not transfer your personal information to third parties without your consent, except in limited circumstances such as:

  • Advertising Services: For delivering relevant ads.
  • Analytics: For understanding website usage.
  • Data Processing: To improve our services.

 

We require these third parties to use your information solely for the intended purposes and not retain it longer than necessary.

 

We may also disclose your information:

  • To comply with legal obligations, such as laws, regulations, or court orders.
  • To enforce our agreements, including this Privacy Policy.
  • To respond to claims of third-party rights violations.
  • To CPD regulatory or accreditation bodies (including NASBA and equivalent state boards) where required to verify programme completion, certificate validity, or compliance with accreditation standards.

 

If our company is merged with or acquired by another company, your information may be transferred to the new owner.

 

5. Retention of Your Information

We retain personal information according to the following schedules:

 

5.1 General Account Data

General personal data (name, email, contact details) is retained for 90 days to 2 years after account termination, or as needed to fulfil the purposes outlined in this policy.

 

5.2 CPD Programme Records (NASBA-Compliant Retention)

In accordance with the requirements of the National Association of State Boards of Accountancy (NASBA) and Learnsignal’s CPD accreditation obligations, the following records are retained for a minimum of five (5) years from the date of programme completion or certificate issuance:

  • Learner registration and enrolment records for each CPD programme.
  • Records of learning activities completed, including dates of access and completion.
  • Assessment results, quiz scores, and any examination records.
  • Certificates of completion issued to learners.
  • Attendance records for live webinars or 1-to-1 sessions forming part of a CPD programme.
  • Records of credit hours awarded per learner per programme.

 

This five-year minimum retention period applies regardless of whether the learner’s account remains active. Where longer retention periods are required by applicable law, regulatory obligation, or accreditation body requirement, the longer period shall apply.

 

5.3 Other Data

Certain information may be retained for longer periods for legitimate reasons, such as legal compliance, fraud prevention, or record-keeping. Anonymous or aggregate information may be stored indefinitely.

 

6. 1-to-1 Student/Tutor Sessions

As part of our commitment to delivering a high-quality educational experience, Learnsignal may offer one-to-one live sessions between students and tutors. These sessions are recorded to support learning and internal training purposes.

 

How Recordings Are Used

  • Recordings are only accessible to the individual student who participated in the session for review purposes.
  • Recordings may be used internally by Learnsignal for staff training and quality assurance.
  • They are never shared with other students, third parties, or the public.
  • They will not be used for marketing or promotional purposes without your explicit, written consent.

 

Your Rights In Relation to 1-to-1 Recordings

  • You may request access to your session recording.
  • You may request deletion of a recording after the session, subject to any legal or operational requirements.

 

These recordings are stored securely in GDPR-compliant systems. Where a 1-to-1 session forms part of a CPD programme, attendance and completion records derived from the session are subject to the 5-year NASBA retention requirement described in Section 5.2 above, even if the underlying recording is deleted at your request.

 

7. Your Rights

Subject to applicable laws, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to the processing of your data.
  • Request data portability.
  • Withdraw consent for data processing.
  • Lodge complaints with relevant authorities.

 

To exercise your rights, email us at philip@learnsignal.com.

 

Please note that certain data — including CPD programme completion records subject to our 5-year retention obligation under Section 5.2 — cannot be deleted prior to the expiry of the applicable retention period, even upon request. We will notify you where a deletion request cannot be fulfilled in full for this reason.

 

You may opt out of direct marketing communications by contacting us at the same address. Note that withdrawing consent may affect your ability to use certain services.

 

8. Cookies and Tracking Technologies

For information on how we use cookies and similar technologies, and your options, refer to our Cookie Policy.

 

9. Security

We take reasonable measures to protect your information from loss, misuse, or unauthorized alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. You provide your information at your own risk.

 

10. Third-Party Links

Our Service may contain links to third-party websites. This Privacy Policy does not apply to these websites. We advise reviewing the privacy policies of any third-party sites you visit, as we are not responsible for their content, policies, or practices.

 

11. Grievance / Data Protection Officer

If you have concerns about how we process your data, contact our Grievance Officer at:

 

Signal Education Limited

28 Pembroke Street Upper,

Dublin, D02 NT28, Ireland

Email: philip@learnsignal.com

 

We will address your concerns in accordance with applicable laws.